Return Policy

We unconditionally guarantee your satisfaction with all One People Records products for up to one year when purchased from The 10 Minute Mind. If a One People Records product fails to meet your expectation for any reason, simply return it with receipt for a full refund. For items purchased from One People Records which are manufactured by other companies, we indicate the warranty period in the product description.

For all returns:

1. One People Records allows returns for up to 365 days from the order date. 
    Note: All returns sent to One People Records after 365 days will not qualify for a refund.

2. Refund Form is required to ship with product for all refunds.

Returns of digital downloads and/or live events:

For Live Events Refunds: email enquiries@onepeoplerecords.com with LIVE EVENTS REFUNDS in the subject line. 
For Digital Download Refunds: email enquiries@onepeoplerecords.com with DIGITAL DOWNLOAD REFUNDS in the subject line.

Please, make sure to provide the following information:

  • Your first and last name
  • Order Number (if available)
  • Postal Code
  • Phone # or email
  • Reason for requesting a refund

Other company products sold by one people records:

One People Records sometimes offers products not manufactured by One People Records. For these items, we indicate the warranty period in the product description which can be different than One People Record’s return policy period. Please verify your product meets these specific timeframes for all refunds.

We will reply promptly to all inquiries and are so grateful to be of service.